> For the complete documentation index, see [llms.txt](https://docs.azul.cards/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.azul.cards/possible-limitations/which-countries-are-not-allowed.md). # Which countries are not allowed? Your Azul Card can be used worldwide wherever Mastercard is accepted — both online and in physical stores. This includes millions of locations across all continents. **Please note:** Certain restrictions apply due to international sanctions. Currently, the card cannot be used in the following countries and regions: * Russia * Belarus * North Korea * Iran * Syria * Cuba * Sudan * Venezuela * Ukraine * Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson regions These restrictions are based on legal requirements and apply regardless of the user's nationality. We continuously monitor global regulations and update our services accordingly. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.azul.cards/possible-limitations/which-countries-are-not-allowed.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.